Refund Policy Page

Refund & Digital Delivery Policy
All products sold on KidouCrafts are digital downloads only — no physical items will be shipped.

Once your payment is confirmed, you’ll receive an instant download link via email and on the checkout page.

Because these are digital files, we cannot offer refunds or exchanges once your download has been accessed.

If you experience any issue with your file (corruption, missing pages, or download problems), please contact us at support@kidoucrafts.com within 7 days, and we’ll resend your files promptly.